Mobile service provider Safaricom has a way of preventing sim swap by enabling owners of mobile phone lines to white list the lines. This prevents any other person from visiting a mobile phone shop and initiating a sim swap.
The self-whitelisting enables the owner of the mobile phone line to lock it hence preventing any unauthorised sim swap.
This is possible by dialling *100*100# from your Safaricom line.
“This is a service that ensures that a customer’s line/SIM card can only be replaced by visiting a Safaricom Shop or Care desk with your ID, or by calling Safaricom customer care”, says Safaricom on its website.
Self-whitelisting prevents customers from losing money deposited in their mobile phone wallets to fraudsters.
STORY By MUSYOKA NGUI
MWINGI TIMES for timely and authoritative news.
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